Biometric Check-in for ATD-ISAP (SmartLINK)
ICEProblem Statement
This use case intends to solve the problem of the need for frequent in-person check-ins for participants in the ATD-ISAP program.
Expected Benefits
ISAP Biometric Monitoring App is a technology option that allows participants to report in using a smartphone. This app verifies a participant’s identity, determine their location, and quickly collect status change information. The app adds functionality not available with telephonic and is less intrusive than a GPS unit. ISAP monitoring app limits in-person interactions of routine check-ins, allowing more time to be allocated to non-compliant participants, complex removal proceedings cases and docket management.
System Outputs
There are two outputs related to using ISAP Biometric Monitoring App. Either a participant “passes” (biometric match) or the photo is moved to a “pending review” status. In either scenario, a human can evaluate the response.
Impact Justification
Facial verification is only one option for check-in. If the remote check-in fails, either because it was unable to verify the match between the user and their previously taken photo, or because of other potential issues (poor lighting, camera/phone malfunction, etc...), an officer will manually review the check-in photo against the previously taken photos. If that fails, the user can schedule an in-person check-in at their local ERO office. Therefore, the output of AI (facial verification for a remote check-in) is not the primary basis for a decision or action that would affect the individual's rights or safety. It is a convenience to help save time for both the user and officers.